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Services

Supply is only the start. SellX OA installs, maintains and supports the equipment your organisation depends on.

What we offer

Services across the equipment lifecycle

  • Installation and configuration

    Delivery, mounting, cabling, network setup and configuration, followed by testing and handover.

  • Maintenance contracts (AMC)

    Annual maintenance contracts with scheduled preventive maintenance and breakdown support.

  • Rental and leasing

    Rent or lease multifunction printers and other equipment with service included, keeping capital free for your business.

  • Repairs and spare parts

    Diagnosis and repair of supported equipment, with genuine spare parts sourced through SellX OA.

  • Consumables supply

    Toner, drums, maintenance kits and POS paper rolls supplied on request or on an agreed schedule.

  • Training

    Practical training for users and administrators so new systems are used confidently from day one.

Maintenance contracts

Keep equipment working with an AMC

An annual maintenance contract covers scheduled preventive visits and breakdown support for your equipment. We agree the devices covered, the visit schedule and response arrangements with you up front, so there are no surprises.

  • Scheduled preventive maintenance
  • Breakdown support and repairs
  • Genuine spare parts
  • Service records for every device
Wrench artwork representing SellX OA installation and maintenance services

FAQ

Frequently asked questions

Do you install the equipment you supply?
Yes. Our team and regional partners deliver, install and configure equipment, connect it to your network where required and test it before handover.
What does a maintenance contract (AMC) include?
An AMC typically covers scheduled preventive maintenance visits and breakdown support for the devices listed in the contract. The exact coverage, visit frequency and response arrangements are agreed with you before the contract starts.
Can we rent or lease equipment instead of buying?
Rental and leasing options are available for multifunction printers and selected other equipment. Contact us with your requirements and we will explain the available plans.
Do you support customers outside Colombo?
We work through an island-wide network of dealer partners and regional staff, so service can be arranged in many areas outside Colombo. Let us know your location when you contact us.
Can you supply toner and consumables on a schedule?
Yes. We can supply consumables on request or set up a regular delivery schedule based on your usage.
Do you train our staff?
We provide hands-on training for users and administrators at handover. Additional sessions can be arranged when new staff join or systems change.

Need support for your equipment?

Tell us about your devices and we will recommend the right service plan.